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Technical Support

Gap Group’s staff provides comprehensive assistance to member counties. Our technicians have prior experience working both in tax assessors’ offices and in the Department of Revenue.

Email

For basic WinGAP questions, please send an email to our tech team. Please direct general Department of Revenue questions directly to the DOR agents.
support@wingap.net

Online Support

For issues that require in-depth technical assistance or remote access, fill out the form below to connect with one of our experts.
Direct Connection Below

Remote Service

Through the software Teamviewer, connections can be made to allow WinGAP technicians the necessary access to resolve issues 24/7.
Download TeamViewer

ONLINE SUPPORT COVERAGE

Due to an industry conference, online support may be unavailable at times this week. If you are unable to reach a representative online, please send an email to support@wingap.net. Normal coverage will resume on Friday, May 24.

Logon to Online Support

Our technicians work expeditiously to answer your questions and resolve issues as quickly as possible. 
• Click the submit button only once
• Please be patient, wait times vary

Live representatives are online and standing by!

Meet your representative on-screen and get answers to your questions in real time.


Your name:
Georgia county name:
Name of technician:
(Enter “any” if no appointment or preference)
Your phone number:
Type your question below and click the 'Submit' button.

Online Support Schedule 

(subject to change without notice)

Monday: Nathan Evans

Tuesday: Blair McLinn

Wednesday: Ben Pope

Thursday: GMASS

Friday: Faye Brown

100+ Years Experience

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Run by the non-profit Gap Group Inc., WinGAP is the primary CAMA software used in the state of Georgia for property tax appraisal. 
QUICK LINKS
Contact
info@wingap.com
Board of Directors
Technical Staff
Mailing Address
GAP Group, Inc.
P.O.Box 1607
Americus, GA 31709-1607
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