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Technical Support

Gap Group’s staff provides comprehensive assistance to member counties. Our technicians have prior experience working both in tax assessors’ offices and in the Department of Revenue.


For basic WinGAP questions, please send an email to our tech team. Please direct general Department of Revenue questions directly to the DOR agents.

Online Support

For issues that require in-depth technical assistance or remote access, fill out the form below to connect with one of our experts.

Remote Service

Through the software Teamviewer, connections can be made to allow WinGAP technicians the necessary access to resolve issues 24/7.


WinGAP online support will be closed February 20 and 21 due to DOR staff meetings.

Logon to Online Support

Our technicians work expeditiously to answer your questions and resolve issues as quickly as possible. 
• Click the submit button only once
• Please be patient, wait times vary

Live representatives are online and standing by!

Meet your representative on-screen and get answers to your questions in real time.

Your name:
Georgia county name:
Name of technician:
(Enter “any” if no appointment or preference)
Your phone number:
Type your question below and click the 'Submit' button.

Online Support Schedule 

(subject to change without notice)

Monday: Nathan Evans

Tuesday: Blair McLinn

Wednesday: Ben Pope

Thursday: GMASS

Friday: Faye Brown